Shipping Policy – CRADLE BEAM LLC

At CRADLE BEAM LLC, we are committed to delivering your fitness equipment quickly, safely, and reliably. This Shipping Policy outlines how orders are processed, fulfilled, and shipped for Dumbbells, Yoga Mats, Jump Ropes, and other products.

1. Order Cut-Off Time

Orders placed before 5:00 PM (MST) on business days are processed the same day.
Orders placed after this cut-off will be processed on the next business day.

2. Order Processing

Standard products require 1–2 business days for processing.
This includes inspection, quality checks, and secure packaging to ensure your items arrive in perfect condition.

3. Custom or Special Orders

If your order includes custom or made-to-order items, fulfillment may take up to 14 business days.
This ensures your personalized fitness equipment meets our quality standards.

4. Shipping Times

Once processed, standard shipping within the United States typically takes:

  • 5–7 business days for delivery.
    Actual delivery times may vary based on location, carrier performance, and other external factors.

5. Shipping Carriers & Tracking

We work with trusted U.S. carriers to guarantee timely delivery.
A tracking number will be emailed once your order ships so you can monitor its progress.

6. Shipping Costs

We offer free standard shipping for all orders within the United States.
No hidden or additional charges at checkout.

7. Delays

Occasional delays may occur due to weather, high shipping volume, or carrier issues.
If your shipment experiences a significant delay, we will contact you promptly.

8. Address Accuracy

Please double-check your shipping information before placing your order.
CRADLE BEAM LLC is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

9. International Shipping

At this time, we ship only within the United States.

10. Shipping Support

For questions about shipping, delivery times, or order status, contact our support team:
Email: support@cradlebeam.shop
Phone: +1 502-690-9986
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST)